Healthcare Customer Service Coordinator – Day Shift

Lovelace Health System; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career growth opportunities

Tuition assistance

Wellness resources

Paid time off

Health benefits

Inclusive culture

Job summary

Lovelace Health System in Albuquerque, NM seeks a day shift, full-time HOPD Administration Customer Service Coordinator (CSC). This role focuses on welcoming patients, scheduling, admissions, and verifying insurance at the front desk within a cardiovascular health setting.

Responsibilities include direct customer service, processing transactions, and ensuring compliance with policies for patient safety. A high school diploma is required, with 1 year of related experience desired.

Qualifications

• High School Diploma or GED required.
• At least 1 year of related experience.
• Medical Terminology knowledge.
• Knowledge of office procedures.
• Knowledge of insurance plans.

Responsibilities

• Provide direct customer service and front desk assistance for assigned departments.
• Handle customer account transactions and assist with cashiering operations.
• Adhere to policies, procedures, and regulations to ensure compliance and patient safety.

Skills

Medical Terminology

Office procedures

Insurance plans knowledge

Education

High School Diploma or GED

Job description

Lovelace Health System in Albuquerque, NM seeks a day shift, full-time HOPD Administration Customer Service Coordinator (CSC). This role focuses on welcoming patients, scheduling, admissions, and verifying insurance at the front desk within a cardiovascular health setting.

Responsibilities include direct customer service, processing transactions, and ensuring compliance with policies for patient safety. A high school diploma is required, with 1 year of related experience desired.