Referral Operations Coordinator — Hybrid/Remote (PRN)

Lovelace Health System; Albuquerque (NM); Hybrid; USD 35,000 - 50,000; Part time

Job summary

Lovelace Health System is seeking a Referral Operations Referral Program Coordinator for day shifts in Albuquerque, New Mexico. In this role, you will process referrals for outpatient services and coordinate schedules while ensuring excellent customer service.

We emphasize a people-first culture and support our team with opportunities for growth. Ideal candidates have strong communication skills and experience with Electronic Health Records.

Qualifications

• Minimum: High School Diploma; GED.
• Ability to produce in an autonomous work environment.
• Excellent communication skills – speaks clearly and persuasively.

Responsibilities

• Responsible for processing internal, incoming, and external referrals.
• Obtain prior authorizations and schedule patients.
• Communicate with patients via online chat.

Skills

Excellent communication skills

Excellent customer service

Problem identification and resolution

Time management

Team collaboration

Education

High School Diploma or GED

Tools

Electronic Health Record (EHR)

Job description

Lovelace Health System is seeking a Referral Operations Referral Program Coordinator for day shifts in Albuquerque, New Mexico. In this role, you will process referrals for outpatient services and coordinate schedules while ensuring excellent customer service.

We emphasize a people-first culture and support our team with opportunities for growth. Ideal candidates have strong communication skills and experience with Electronic Health Records.