Healthcare CSR – Onsite | Evening Shift + Growth

Jobtome; Canutillo (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Company-paid medical coverage

Tuition reimbursement

401(k) matching

Paid time off & holidays

Flexible scheduling

Job summary

Maximus is hiring a Customer Service Representative to join our on-site team in El Paso, TX. You will handle basic and routine inquiries across multiple channels, using our systems to track and resolve issues, while receiving in-depth training to succeed from day one.

The role requires a High School diploma or equivalent and clear English communication. The schedule includes limited full-time hours with an evening shift differential and potential bonuses, with comprehensive benefits including

Qualifications

• High School diploma or equivalent required.
• Must be able to speak and read English clearly, professionally and fluently.

Responsibilities

• Provide customer service for basic and routine inquiries via multiple channels (phone, email, web chat, or letters).
• Operate and reference computerized systems for tracking, information gathering, and troubleshooting.
• Provide feedback and input on call trends, processes, procedures, and training.

Skills

Customer service

Education

High School diploma or equivalent

Job description

Maximus is hiring a Customer Service Representative to join our on-site team in El Paso, TX. You will handle basic and routine inquiries across multiple channels, using our systems to track and resolve issues, while receiving in-depth training to succeed from day one.

The role requires a High School diploma or equivalent and clear English communication. The schedule includes limited full-time hours with an evening shift differential and potential bonuses, with comprehensive benefits including