Healthcare CSR: Impactful Customer Support (Full-Time)

Apex Systems; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

An IT staffing and services firm is hiring a Customer Service Representative in San Antonio, TX. The role involves taking incoming calls from members and providers, providing professional phone assistance. Candidates must have a healthcare customer service background and excellent communication skills. This is a full-time position, requiring 40 hours a week, to assist a diverse customer base with confidence and clarity.

Qualifications

• Ability to deal with a diverse customer base in a friendly and confident manner.
• Excellent communication skills including oral, written, grammar, and listening.
• PC Windows experience required.

Responsibilities

• Take incoming calls from members and providers.
• Provide professional phone assistance to all callers.

Skills

Excellent communication skills

Ability to deal with diverse customer base

PC Windows experience

Job description

An IT staffing and services firm is hiring a Customer Service Representative in San Antonio, TX. The role involves taking incoming calls from members and providers, providing professional phone assistance. Candidates must have a healthcare customer service background and excellent communication skills. This is a full-time position, requiring 40 hours a week, to assist a diverse customer base with confidence and clarity.