Healthcare Concierge | Resident Experience Lead

Benedictine; Belleville (NJ); On-site; USD 21,000 - 22,000; Full time

Job summary

The Benedictine Living is seeking a Concierge who welcomes residents, visitors and callers, addressing inquiries and requests with courteous service on site in Belleville, New Jersey.

Responsibilities include acting as a primary link to the community, providing outstanding customer service and assisting with administrative support for special requests and projects as needed. CPR certification is required, and a HS diploma plus 3+ years of experience are preferred.

Qualifications

• High School Diploma or equivalent.
• Minimum of three (3) years of experience in a customer service position.
• CPR certified.

Responsibilities

• Acts as a primary link to the internal and external community, provides customer service and builds trusted and valued relations.
• Ensures procedures assigned to this location are followed.
• Assists with administration support for special requests and project if needed.

Skills

Customer service

Communication skills

Education

High School Diploma or equivalent

Tools

CPR certification

Job description

The Benedictine Living is seeking a Concierge who welcomes residents, visitors and callers, addressing inquiries and requests with courteous service on site in Belleville, New Jersey.

Responsibilities include acting as a primary link to the community, providing outstanding customer service and assisting with administrative support for special requests and projects as needed. CPR certification is required, and a HS diploma plus 3+ years of experience are preferred.