Concierge

Benedictine Health System; Belleville (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

Benedictine Health System's Concierge role in Belleville, IL welcomes residents, visitors and callers with warmth, answers inquiries, and supports daily operations. You will be the first contact, provide outstanding customer service, and help coordinate requests in a compassionate healthcare setting.

Ideal candidates bring a high school diploma, at least three years in customer service, and CPR certification.

Qualifications

• High School Diploma or equivalent.
• Minimum of three (3) years of experience in a customer service position.
• CPR certified.
• Experience within a health care environment.
• Experience operating a telecommunications center.

Responsibilities

• Acts as a primary link to the internal and external community, provides customer service and builds trusted and valued relations.
• Ensures procedures assigned to this location are followed.
• Assists with administration support for special requests and project if needed.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

CPR certified

Job description

Overview

The Concierge is responsible for welcoming, providing assistance and addressing inquiries and requests to residents, visitors and callers.

Responsibilities

Acts as a primary link to the internal and external community, provides customer service and builds trusted and valued relations. Ensures procedures assigned to this location are followed. Assists with administration support for special requests and project if needed.

Qualifications

Qualifications Required

• High School Diploma or equivalent.
• Minimum of three (3) years of experience in a customer service position.
• CPR certified.

Qualifications Preferred

• Experience within a health care environment.
• Experience operating a telecommunications center.

EEO/AA/Vet Friendly

Salary Range

15.58-16.00

Benefits Statement

A robustbenefits package is available to eligible associates, designed to meet the needs of every stage of life, including paid time off (PTO), retirement, medical, dental, vision, education assistance, and a variety of additional voluntarybenefits. For more information visit our website atwww.benedictineliving.org.