Guest Services Concierge - Resident Experience

Benedictine Health System; Belleville (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

Benedictine Health System's Concierge role in Belleville, IL welcomes residents, visitors and callers with warmth, answers inquiries, and supports daily operations. You will be the first contact, provide outstanding customer service, and help coordinate requests in a compassionate healthcare setting.

Ideal candidates bring a high school diploma, at least three years in customer service, and CPR certification.

Qualifications

• High School Diploma or equivalent.
• Minimum of three (3) years of experience in a customer service position.
• CPR certified.
• Experience within a health care environment.
• Experience operating a telecommunications center.

Responsibilities

• Acts as a primary link to the internal and external community, provides customer service and builds trusted and valued relations.
• Ensures procedures assigned to this location are followed.
• Assists with administration support for special requests and project if needed.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

CPR certified

Job description

Benedictine Health System's Concierge role in Belleville, IL welcomes residents, visitors and callers with warmth, answers inquiries, and supports daily operations. You will be the first contact, provide outstanding customer service, and help coordinate requests in a compassionate healthcare setting.

Ideal candidates bring a high school diploma, at least three years in customer service, and CPR certification.