Healthcare Concierge & Front Desk

Concord Hospital Health System; Concord (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Concord Hospital Health System in Concord, NH seeks a friendly front desk receptionist to greet patients and visitors, screen entrants, and provide wayfinding assistance. As the first point of contact, you will manage inquiries by phone and in person, coordinate with staff, and support department programs to ensure a positive patient experience.

Requirements include a high school diploma and at least one year of customer service in a professional setting; computer skills with Microsoft Office

Qualifications

• High school diploma or GED required.
• At least one year of customer service experience.
• Proficient with office software and Microsoft platforms.

Responsibilities

• Welcome patients, visitors and staff as the first point of contact.
• Screen entrants and provide wayfinding assistance.
• Answer phone calls and respond to inquiries professionally.
• Support department initiatives and participate in activities.
• Assist with accommodations and basic information requests.

Skills

Customer service

Communication

Computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Concord Hospital Health System in Concord, NH seeks a friendly front desk receptionist to greet patients and visitors, screen entrants, and provide wayfinding assistance. As the first point of contact, you will manage inquiries by phone and in person, coordinate with staff, and support department programs to ensure a positive patient experience.

Requirements include a high school diploma and at least one year of customer service in a professional setting; computer skills with Microsoft Office