Healthcare Communications & Paging Specialist

Northeast Georgia Health System; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System in Gainesville, GA is seeking an Administrative & Clerical professional to receive all incoming calls and connect callers to the appropriate party, alert staff during emergencies, and locate physicians as needed.

The role requires a high school diploma or GED, at least one year of clerical experience with PBX operation, strong customer service, and proficient computer/typing skills; ability to follow hospital policies and convey information accurately.

Qualifications

• Professional customer service attitude and ability to assess customer needs.
• Computer and typing skills required.
• High School Diploma or GED.
• One year clerical experience with PBX operation.

Responsibilities

• Screens and refers all calls, beeps and pages to appropriate sources.
• Handles all calls, pages, beeps or information with minimal complaints.
• Maintains knowledge of emergency codes and procedures and acts promptly.
• Provides information to Physicians and on-call personnel and routes messages accurately.
• Guides staff on communication procedures and assists patients with general information.

Skills

Customer service

Communication skills

Typing

Computer skills

Education

High School Diploma or GED

Tools

PBX system

Job description

Northeast Georgia Health System in Gainesville, GA is seeking an Administrative & Clerical professional to receive all incoming calls and connect callers to the appropriate party, alert staff during emergencies, and locate physicians as needed.

The role requires a high school diploma or GED, at least one year of clerical experience with PBX operation, strong customer service, and proficient computer/typing skills; ability to follow hospital policies and convey information accurately.