Healthcare Collections Specialist

BrightSpring Health Services; Louisville (KY); On-site; USD 25,000 - 33,000; Full time

Job summary

PharMerica in Louisville is seeking a Collections Analyst to manage patient account portfolios in accordance with the company’s collections policy and applicable laws. You will contact responsible parties by phone, explain billing reasons, and pursue resolution through appropriate collection actions while maintaining productivity records.

Ideal candidates have at least 1 year in billing or collections, strong data entry skills, and experience with MS Excel/Word.

Qualifications

• High School diploma or GED required.
• 1 year billing and/or collections experience.
• AS400 experience is a plus.

Responsibilities

• Communicate with responsible parties via inbound/outbound calls to collect balances.
• Resolve accounts through write-offs, billing to other sources, or referrals as needed.
• Collaborate with pharmacy billing to obtain accurate resident information and re-bill unpaid claims.
• Support Private Collections Manager in researching accounts requiring special attention.
• Send out collection letters for 90-day active/inactive accounts.
• Maintain productivity records and comply with company policies.

Skills

Data entry

MS Excel

MS Word

Basic computer knowledge

Education

High School diploma or GED

Tools

AS/400 experience

Job description

PharMerica in Louisville is seeking a Collections Analyst to manage patient account portfolios in accordance with the company’s collections policy and applicable laws. You will contact responsible parties by phone, explain billing reasons, and pursue resolution through appropriate collection actions while maintaining productivity records.

Ideal candidates have at least 1 year in billing or collections, strong data entry skills, and experience with MS Excel/Word.