Healthcare Chart Retrieval Specialist

Recruiting Solutions; Columbia (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

Virtual Business Office Associates (VBOA) is seeking a detail-oriented Chart Retrieval Specialist to support our Risk Adjustment Team. You will handle medical charts, correspondence, and provider office communications to keep records accurate and timely.

The role involves data entry in Microsoft Access and Excel, document management, and collaboration with internal teams to improve processes. A high school diploma and strong organizational skills are required.

Qualifications

• High school diploma or GED required.
• Strong attention to detail and organization.
• Proficient in Microsoft Office and data-entry practices.

Responsibilities

• Process incoming correspondence and medical charts accurately.
• Sort mail, prepare documents for scanning, route electronic documents.
• Reconcile chart receipts to provider organizations and ensure required records are accounted for.
• Review claims data to determine when additional chart retrieval or follow-up is needed.
• Generate panel lists and communicate chart requirements to provider offices.
• Contact provider offices regarding outstanding medical records and follow-up needs.
• Monitor incoming correspondence and identify organizations requiring outreach.
• Maintain logs and electronic documentation; ensure data integrity.

Skills

Attention to detail

Professional communication

Teamwork

Data entry

Education

High school diploma or GED

Tools

Microsoft Access

Microsoft Excel

Microsoft Office

Job description

Virtual Business Office Associates (VBOA) is seeking a detail-oriented Chart Retrieval Specialist to support our Risk Adjustment Team. You will handle medical charts, correspondence, and provider office communications to keep records accurate and timely.

The role involves data entry in Microsoft Access and Excel, document management, and collaboration with internal teams to improve processes. A high school diploma and strong organizational skills are required.