Healthcare Centralized Scheduler & Admin Ops Pro

Easterseals MORC Logo; Center Line (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Dependent care reimbursement

Paid Leave Options

Holiday time off

Mileage reimbursement

Pet Insurance

Job summary

Easterseals MORC in Center Line, MI seeks an Administrative Operations Specialist - Centralized Scheduler II to coordinate appointments, manage the centralized scheduling system, and support reception duties. The role requires strong organizational and communication skills and a customer-focused approach to help individuals served.

Responsibilities include updating calendars, answering phones, triaging requests, and maintaining the EHR with accurate appointment data.

Qualifications

• High School diploma or equivalent.
• At least two years of full-time clerical experience; healthcare preferred.

Responsibilities

• Manage and organize appointments and answer calls from clients.
• Input, update, and maintain calendar availability in the system.
• Answer centralized scheduling phone queue and assist callers.
• Process requests via centralized scheduling email and voicemail.
• Verify authorizations, insurance, and schedule appointments with active authorizations when appropriate.
• Maintain staff appointment schedules in the EHR and minimize no-shows.
• Serve as backup for reception as needed.

Skills

Clerical experience

Healthcare experience

Education

High School diploma or equivalent

Job description

Easterseals MORC in Center Line, MI seeks an Administrative Operations Specialist - Centralized Scheduler II to coordinate appointments, manage the centralized scheduling system, and support reception duties. The role requires strong organizational and communication skills and a customer-focused approach to help individuals served.

Responsibilities include updating calendars, answering phones, triaging requests, and maintaining the EHR with accurate appointment data.