Healthcare Scheduling Specialist II

Healthcare Outcomes Performance Co. (HOPCo); Jacksonville (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Southeast Orthopedic Specialists is seeking a Medical Office Scheduler at our Corporate Headquarters to support patient appointments and coordination across the clinic network.

The role requires strong organizational and patient-service skills, knowledge of Centricity Practice Management, and adherence to HIPAA. Two years in healthcare and call center experience are preferred.

Join us to help improve the patient experience and support providers in a fast-paced, team-driven environment.

Qualifications

• High school diploma or equivalent.
• Minimum two years in healthcare.
• Call center experience preferred.
• Experience with Centricity Practice Management a plus.
• Excellent organizational and customer service skills.
• Proficient computer and data entry skills.

Responsibilities

• Schedule clinic appointments using CPS/GE Centricity and Scheduling Assistant.
• Enter demographic and insurance information into CPS.
• Verify insurance eligibility and collect necessary data.
• Process referrals and contact patients to schedule.
• Handle incoming calls and communicate with supervisors.
• Assist with patient preparation and coordination with providers.
• Maintain HIPAA confidentiality.
• Other duties as assigned.

Skills

Communication

Customer service

Phone etiquette

Multitasking

Data entry

Education

High school diploma/GED

Tools

Centricity Practice Management

Outlook

Microsoft Office

Job description

Southeast Orthopedic Specialists is seeking a Medical Office Scheduler at our Corporate Headquarters to support patient appointments and coordination across the clinic network.

The role requires strong organizational and patient-service skills, knowledge of Centricity Practice Management, and adherence to HIPAA. Two years in healthcare and call center experience are preferred.

Join us to help improve the patient experience and support providers in a fast-paced, team-driven environment.