Clinical Scheduling & Access Coordinator

The Link and Option Center, Inc.; South Holland (IL); On-site; USD 59,000 - 72,000; Full time

Job summary

The Link & Option Center, Inc. is seeking a Clinical Central Scheduler in South Holland, IL to manage client appointments for clinical staff through the Central Scheduling System and electronic health record (EHR) systems.

You will schedule individual, group, urgent, routine, and recurring visits, send reminders, coordinate transportation, and support front-desk duties to ensure timely access to care. Strong organizational and communication skills are essential, with experience in EHR and

Qualifications

• Minimum high school diploma or GED; AA Degree or some college preferred.
• Knowledge of Electronic Health Records systems, Microsoft Suite, and scheduling software.
• Demonstrated ability to work collaboratively with clinical staff and maintain professional communication.
• Evidence of reliability and timeliness in performing assigned duties.
• Must be over 21 years of age and have two years minimum clerical experience.

Responsibilities

• Overall responsibility for scheduling individual and group appointments for TLOC clinical staff in the Central Scheduling System.
• Coordinate transportation needs for clients with their Case Manager as needed.
• Conduct reminders for clients 24 hours in advance regarding their appointments.
• Conduct follow-up with clients regarding missed appointments.
• Reschedule clients as necessary; schedule urgent and routine appointments per protocol.

Skills

EHR systems

Scheduling software

Microsoft Suite

Communication

Customer service

Reliability

Organizational skills

Multitasking

Team collaboration

Education

High school diploma or GED

Tools

DrCloud

Central Scheduling System

Job description

The Link & Option Center, Inc. is seeking a Clinical Central Scheduler in South Holland, IL to manage client appointments for clinical staff through the Central Scheduling System and electronic health record (EHR) systems.

You will schedule individual, group, urgent, routine, and recurring visits, send reminders, coordinate transportation, and support front-desk duties to ensure timely access to care. Strong organizational and communication skills are essential, with experience in EHR and