Healthcare Center Operations Manager

AdventHealth; Florida; On-site; USD 50,000 - 93,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Apopka, FL seeks an experienced operations manager to lead staffing, training, and evaluation of personnel while overseeing the center’s fiscal health and compliance with regulatory standards.

You will conduct rounds with staff and patients to uphold patient experience, monitor equipment and vendor performance, and drive continuous improvements in operations and service delivery.

Qualifications

• High School Grad or equivalent required.
• Associate degree preferred.
• CPR/BLS certification required.
• 1+ medical office management experience preferred.

Responsibilities

• Manages recruiting, staffing, orienting, training, disciplining, and evaluating personnel in accordance with personnel policy and employee relations laws.
• Oversees fiscal management including development and implementation of the annual budget, cost management, revenue generation, accounts payable, and daily financial practices.
• Rounds with team members and patients to ensure patient experience standards are upheld.
• Maintains safe and efficient center operations by monitoring work orders, equipment safety, overseeing vendors, and recommending improvements.
• Ensures services meet all applicable regulatory licensure and accrediting regulations and maintains a Quality Assurance Program.
• Investigates and responds to complaints, taking effective corrective action and involving appropriate parties as necessary.
• Communicates with key corporate clients to monitor customer satisfaction, attends networking events, and identifies business opportunities.
• Manages various aspects of Accounts Receivable including updating staff, monitoring claims, responding to correspondence, and ensuring timely report submission.

Skills

Excel

Word

Outlook

English Proficiency

Math Skills

Organizational Skills

Teamwork

Education

High School Grad or Equiv

Associate

Job description

AdventHealth in Apopka, FL seeks an experienced operations manager to lead staffing, training, and evaluation of personnel while overseeing the center’s fiscal health and compliance with regulatory standards.

You will conduct rounds with staff and patients to uphold patient experience, monitor equipment and vendor performance, and drive continuous improvements in operations and service delivery.