Clinical Operations Manager

AdventHealth; Orlando (FL); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

4 Weeks Paid Parental Leave

PTO from Day One

403-B Retirement Plan

Career Development

Job summary

AdventHealth in Orlando, Florida is seeking an administrative leader to oversee staffing, finances, and patient-centered operations at a full-time healthcare center.

The role includes compliance with licensure and quality standards, coordination with corporate clients, and supervision of service lines such as eCare and urgent care, with daily front desk and clinical support duties as part of a broad operational scope.

Qualifications

• General nursing/medical assistant practices knowledge required.
• General radiographic procedures knowledge required.
• POC lab testing knowledge required.

Responsibilities

• Recruits, staffs, orients, trains, disciplines, and evaluates personnel in accordance with personnel policy and employee relations laws.
• Manages fiscal operations including budget development, cost management, revenue generation, accounts payable, and daily financial practices.
• Reviews employee time and attendance; monitors staffing, turnover, overtime, and absenteeism.
• Rounds with team members and patients to ensure patient experience standards are upheld.
• Maintains safe and efficient center operations.
• Manages center activities to meet regulatory licensure and accrediting regulations.
• Investigates and responds to complaints, taking corrective action and involving appropriate parties as necessary.
• Communicates with key corporate clients to monitor customer satisfaction, attends networking events, and identifies business opportunities.
• Manages Accounts Receivable, updating staff on changes, monitoring claims, responding to correspondence, and ensuring timely report submissions.
• Submits required reports, identifies needs and opportunities, makes recommendations for change, and implements problem-solving mechanisms.
• Performs front desk duties, drug screens, and clinical support duties, ensuring smooth operation and reducing overtime expenses.
• Manages additional service lines including eCare, Employer Care, Kid’s Urgent Care, and/or Primary Care.
• Performs other duties as assigned.

Skills

Nursing/medical Assistant knowledge

Radiographic procedures knowledge

POC lab testing

English communication

Excel/Word/Outlook

Organizational skills

Interacting with diverse backgrounds

Education

High School Grad or Equiv

Tools

POC lab devices

Job description

AdventHealth in Orlando, Florida is seeking an administrative leader to oversee staffing, finances, and patient-centered operations at a full-time healthcare center.

The role includes compliance with licensure and quality standards, coordination with corporate clients, and supervision of service lines such as eCare and urgent care, with daily front desk and clinical support duties as part of a broad operational scope.