Urgent Care Center Manager — Operations & Patient Experience

1103 Team Member Services; Lakeland (FL); On-site; USD 44,000 - 82,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403-B Plan

Parental Leave – 4 weeks 100% paid

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth Lakeland is seeking a facilities and operations leader to manage center activities, staffing, budgets, and patient experience. You will coordinate with physicians and departments, monitor performance, and ensure compliance with regulatory requirements.

The role emphasizes cost control, accounts management, and continuous improvement while maintaining high quality patient care and safety standards.

Qualifications

• Clear written and spoken English with strong communication skills.
• Basic mathematics proficiency for financial tasks.
• Proficiency with Excel, Word and Outlook.
• Familiarity with word processing, spreadsheets, and email software.

Responsibilities

• Oversee center activities including personnel, environment, physician support, equipment and material control.
• Recruit, onboard, train, and evaluate staff in compliance with policies.
• Monitor staffing, payroll, and attendance; manage budgets and cost controls.

Skills

English communication

Math proficiency

Excel

Word

Outlook

Organization

Diversity awareness

Education

High School Diploma

Associate degree

Tools

Excel

Word

Outlook

Job description

AdventHealth Lakeland is seeking a facilities and operations leader to manage center activities, staffing, budgets, and patient experience. You will coordinate with physicians and departments, monitor performance, and ensure compliance with regulatory requirements.

The role emphasizes cost control, accounts management, and continuous improvement while maintaining high quality patient care and safety standards.