Healthcare Case Management Coordinator

HCA Healthcare, Inc.; Wichita (KS); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

Savings and retirement resources

Education support

Additional benefits

Job summary

Wesley Medical Center in Wichita is seeking a Case Management Assistant to provide administrative and secretarial support to the Case Management and One Call Center departments. You will assign staff referrals, messages and patients to daily lists, handle timekeeping, and serve as the primary telephone contact.

The role requires strong customer relations, clerical skills, and knowledge of Microsoft Office. Opportunities exist to work with cross-functional teams within a busy hospital setting.

Qualifications

• 3 years of recent office management experience.
• Excellent customer relations skills.
• Strong clerical and keyboarding skills (70 wpm).
• Basic medical terminology knowledge.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to perform mathematical computations.
• Demonstrated ability to communicate effectively.
• Ability to work independently with minimal supervision.

Responsibilities

• Demonstrates the ability to adapt technique/treatment to age of population served, including newborn, pediatric, adolescent, adult and geriatric patients, while providing care/service with respect to cultural differences and spiritual needs.
• Demonstrates responsibility and accountability in the coordination of case management office and staff daily assignments.
• Ensures patient/family/other communications are forwarded to staff as requested.
• Ensures accurate daily timekeeping, follows guidelines for all deadlines and handling exceptions, inputting base schedules, changes, call pay, and making final corrections.
• Coordinates, attends, and processes communications before and after meetings as requested.
• Courteously and professional handles all department calls to main and Utilization Review lines, maintains staffing minutes, and Mox library.
• Provides faxing, filing, reviewing, and processing of all department invoices.

Skills

Customer relations

Keyboarding 70 wpm

Medical terminology

Microsoft Word

Microsoft Excel

PowerPoint

Communication skills

Self-directed work

Education

3 years office management experience

Bachelor's degree

Job description

Wesley Medical Center in Wichita is seeking a Case Management Assistant to provide administrative and secretarial support to the Case Management and One Call Center departments. You will assign staff referrals, messages and patients to daily lists, handle timekeeping, and serve as the primary telephone contact.

The role requires strong customer relations, clerical skills, and knowledge of Microsoft Office. Opportunities exist to work with cross-functional teams within a busy hospital setting.