Case Management Coordinator — Administrative Support

Wesley Healthcare; Wichita (KS); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

Wellbeing and paid time off

401(k) plan with company match

Tuition assistance and education

Life insurance and other protections

Job summary

Wesley Medical Center is seeking a Case Management Assistant to provide administrative and secretarial support to the Case Management and One Call Center teams. You will manage referrals, messages, timekeeping, and data entry while serving as the primary telephone contact for the department.

The role requires 3 years of office management experience, strong customer relations, and proficiency with Word, Excel, and PowerPoint. A Bachelor's degree is preferred but not required.

Qualifications

• 3 years of recent office management experience.
• Strong clerical and keyboarding skills.
• Basic medical terminology and office software proficiency.
• Excellent communication and customer relations abilities.

Responsibilities

• Provides administrative and secretarial support to Case Management and One Call Center.
• Assigns staff referrals, messages and patients to daily lists and timekeeping duties.
• Manages phone contacts, filing, data entry and correspondence.
• Screens and refers patient information and precertification requests to appropriate resources.
• Coordinates communications before and after meetings and handles invoices.

Skills

Customer service

Time management

Data entry

Telephone etiquette

Keyboarding 70 wpm

Self-directed work

Education

Bachelor's degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

Wesley Medical Center is seeking a Case Management Assistant to provide administrative and secretarial support to the Case Management and One Call Center teams. You will manage referrals, messages, timekeeping, and data entry while serving as the primary telephone contact for the department.

The role requires 3 years of office management experience, strong customer relations, and proficiency with Word, Excel, and PowerPoint. A Bachelor's degree is preferred but not required.