Healthcare Business Office Manager: Billing & Operations Leader

Apple Rehab Inc; Watertown (CT); Vor Ort; USD 63.000 - 77.000; Vollzeit

Benefits dieser Stelle

Scholarships and career development

4 weeks paid time off

7 paid holidays

Health insurance benefits

401K retirement program

Life insurance

Disability coverage

Zusammenfassung

Apple Rehab Watertown is seeking a proactive Business Office Manager to lead administrative and financial operations in a 110-bed rehabilitation and skilled nursing facility in Watertown, CT. You will oversee payer eligibility, Medicaid processes, and daily census; collaborate with departments and families to ensure timely payor changes and accurate billing, while modeling compassionate leadership.

The role emphasizes continuous improvement, teamwork, and delivering high-quality resident

Qualifikationen

• Secondary education complete; ability to read, perform calculations, write clearly, and follow directions in English.
• Experience with Point Click Care or other EHR and Billing systems; RFMS or Resident Trust systems.
• Attention to detail, strong follow-through, ability to prioritize multiple tasks.
• 3–5 years in long-term care billing and collections; knowledge of State Medicaid and Medicare rules.
• Patience, tact and teamwork in interactions with residents, families, staff and agencies.

Aufgaben

• Lead Department Head meetings and activities; act as a role model and address concerns.
• Oversee billing, Medicaid applications, and payer changes with care team and residents’ families.
• Maintain daily census, communicate changes to departments, and participate in billing-related meetings.
• Monitor AR aging, past-due accounts, and collections; ensure timely action and documentation.
• Manage Residents’ Trust Accounts and cash handling; ensure confidentiality and residents’ rights.

Kenntnisse

Attention to detail

Prioritization

Teamwork

Customer service

Innovative problem-solving

Ausbildung

High school diploma

Tools

Point Click Care

RFMS

Resident Trust systems

Jobbeschreibung

Apple Rehab Watertown is seeking a proactive Business Office Manager to lead administrative and financial operations in a 110-bed rehabilitation and skilled nursing facility in Watertown, CT. You will oversee payer eligibility, Medicaid processes, and daily census; collaborate with departments and families to ensure timely payor changes and accurate billing, while modeling compassionate leadership.

The role emphasizes continuous improvement, teamwork, and delivering high-quality resident