Healthcare Office Manager — Billing & Compliance Lead

Apple Rehab; Watertown (CT); Sur place; USD 63 000 - 77 000; Plein temps

Avantages offerts par ce poste

Scholarships

Career development

Paid time off

Health insurance

Disability coverage

Call-a-Doc

EAP

Life insurance

401K

Longevity credit

Résumé du poste

Apple Rehab Watertown is seeking a Business Office Manager to lead our billing and administrative functions. You will manage Medicaid applications, payer changes, and billing workflows, ensuring accuracy and timely reporting.

The role requires strong leadership, attention to detail, and teamwork within a skilled nursing environment. Reporting to the Facility Administrator, you will supervise staff, coordinate with care teams, and drive continuous improvement in financial operations while

Qualifications

• High school diploma or equivalent; able to read, perform math, and follow instructions in English.
• Experience with A/R, billing systems and electronic claims management.
• Detail-oriented with ability to prioritise multiple tasks.
• Experience in long-term care billing and Medicaid/Medicare knowledge.
• Proven ability to work in a team and deliver customer-focused service.

Responsabilités

• Lead department meetings and drive leadership initiatives.
• Oversee payer eligibility, Medicaid applications, and billing processes.
• Maintain accurate census and communicate payor changes to departments.
• Ensure timely submission of Medicare ADRs and CMA appeals.
• Manage resident trust accounts and cash receipts daily.
• Monitor AR aging and take action to minimize bad debt.
• Collaborate with staff, residents, families, vendors, and consultants to improve service.

Connaissances

English literacy

A/R & Billing systems

Attention to detail

Innovative problem solving

LTC billing experience

Team player

Formation

High school diploma or equivalent

Outils

Point Click Care

Description du poste

Apple Rehab Watertown is seeking a Business Office Manager to lead our billing and administrative functions. You will manage Medicaid applications, payer changes, and billing workflows, ensuring accuracy and timely reporting.

The role requires strong leadership, attention to detail, and teamwork within a skilled nursing environment. Reporting to the Facility Administrator, you will supervise staff, coordinate with care teams, and drive continuous improvement in financial operations while