Healthcare Business Office Director

Greencroft Communities; New Carlisle (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Greencroft Communities in New Carlisle, OH, seeks a Business Office Director to oversee the facility's financial and administrative operations, ensuring accuracy and a warm experience for residents and families.

You will manage billing, accounts receivable, resident funds, records, and front-office functions, supervise staff, and collaborate with residents, families, staff, and outside partners while adhering to policies and regulations.

Qualifications

• High school diploma or GED required.
• Strong computer, keyboarding, and data-entry skills.
• Knowledge of basic accounting principles.
• Organized with ability to manage multiple priorities and deadlines.
• Strong communication and customer-service skills.
• Able to work independently and make decisions when needed.
• Handle confidential financial and resident information with professionalism and discretion.
• Attention to detail and pride in accurate work.
• Willingness to learn and follow established policies and procedures.
• Ability to work with residents, families, healthcare professionals, staff, and outside agencies.

Responsibilities

• Oversee the facility’s business office functions, including billing, accounts receivable, resident funds, records, and front-office operations.
• Verify insurance and payer eligibility for prospective residents.
• Process census information, resident fund transactions, cash receipts, adjustments, and other financial transactions.
• Manage billing for Medicare, Medicaid, insurance, and private-pay residents.
• Monitor accounts receivable and follow up on claims and payments.
• Complete monthly financial reconciliations and reporting on time.
• Manage resident trust accounts and facility petty cash.
• Assist residents and families with financial questions and Medicaid applications when needed.
• Complete and submit admission and financial paperwork.
• Attend admissions and Medicare meetings and collaborate with the interdisciplinary team.
• Communicate census information with pharmacies, laboratories, and outside providers.
• Manage front office and reception; supervise Business Office and Reception staff.
• Provide backup payroll support when needed.
• Maintain confidential records and ensure information security.

Skills

Data-entry skills

Accounting basics

Organizational skills

Communication

Customer-service

Independent decision making

Education

High school diploma or GED

Tools

Computer skills

Job description

Greencroft Communities in New Carlisle, OH, seeks a Business Office Director to oversee the facility's financial and administrative operations, ensuring accuracy and a warm experience for residents and families.

You will manage billing, accounts receivable, resident funds, records, and front-office functions, supervise staff, and collaborate with residents, families, staff, and outside partners while adhering to policies and regulations.