Healthcare Branch Coordinator: Admin & Billing

3M HEALTHCARE; Melbourne (AR); On-site; USD 39,000 - 49,400; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off

Job summary

Humana is seeking a Branch Coordinator to provide clerical support for the branch medical records and billing department. The role includes coordinating telephone and personnel communications, managing supplies and mail, and processing accounts payables.

Additional duties may be assigned based on branch census. Responsibilities include preparing patient assessment packets, handling orders and 485s, and ensuring timely scanning and documentation.

Qualifications

• Must understand issues related to delivery of home health and hospice services.
• Must possess knowledge of Medicare guidelines governing home health and hospice agencies.
• Must have exceptional customer service skills and be able to communicate well with referral sources, patients, family members, and agency employees.

Responsibilities

• Prepare patient assessment packets, including admission, recertification, and post‑hospital packets.
• Process signed and unsigned orders and 485s.
• Follow up on the Order Tracking Report weekly and according to Order procedure.
• Reprocess unsigned orders at end of episode as task appears on the action screen.
• Date stamp all received documents and ensure scanning within 24 hours.

Skills

Medicare guidelines

Customer service

Organization

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

Humana is seeking a Branch Coordinator to provide clerical support for the branch medical records and billing department. The role includes coordinating telephone and personnel communications, managing supplies and mail, and processing accounts payables.

Additional duties may be assigned based on branch census. Responsibilities include preparing patient assessment packets, handling orders and 485s, and ensuring timely scanning and documentation.