Healthcare Branch Coordinator - Patient Services

Cynet Health; New Braunfels (TX); Sur place; USD 50 546 000 - 54 042 000; Plein temps

Résumé du poste

Accendra Health is seeking a Branch Coordinator to greet patients, handle multi-line calls, process orders, and verify insurance to ensure timely, accurate billing. You will work with the branch team to resolve issues and maintain documentation per payor guidelines.

The role emphasizes customer service, medical billing coordination, and collaboration with sales and referrals to meet insurance requirements; prior healthcare or call center experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• At least one year of related work experience.
• Two years in an office, healthcare setting or call center preferred.

Responsabilités

• Act as first point of contact to patients arriving in person.
• Handle inbound calls and provide information, troubleshoot, and escalate when needed.
• Process orders, verify insurance, obtain authorizations, and manage documentation for billing.

Connaissances

Organizing

Problem Solving/Analysis

Patient Focused

Teamwork

Time Management/Multi-tasking

Effective communication

Formation

High School Diploma or equivalent

Outils

Multi-line phone system

Multiple systems experience

Office software

Description du poste

Accendra Health is seeking a Branch Coordinator to greet patients, handle multi-line calls, process orders, and verify insurance to ensure timely, accurate billing. You will work with the branch team to resolve issues and maintain documentation per payor guidelines.

The role emphasizes customer service, medical billing coordination, and collaboration with sales and referrals to meet insurance requirements; prior healthcare or call center experience is preferred.