Branch Operations Coordinator - Health Records & Billing

CenterWell Certified Healthcare Corp.; United States; Vor Ort; USD 39.000 - 49.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision benefits

401(k) retirement savings plan

Time off including holidays and paid a

Short-term and long-term disability

Life insurance

Zusammenfassung

CenterWell Home Health seeks a Branch Coordinator to provide clerical support for the branch medical records and billing department. You will coordinate telephone communications, manage supplies and mail, and process accounts payable.

Additional duties may be assigned based on branch census. You will handle patient assessment packets, orders, and 485s, ensure timely scanning, and support billing workflows while upholding HIPAA and agency policies.

Qualifikationen

• Must understand issues in home health and hospice delivery.
• Knowledge of Medicare guidelines governing home health and hospice agencies.
• Excellent customer service and communication with referral sources, patients, family members, and staff.
• Must be organized, detail-oriented, and able to communicate effectively both verbally and in writing.

Aufgaben

• Prepare patient assessment packets including admission, recertification, and post-hospital packets.
• Process signed and unsigned orders and 485s.
• Follow up on Order Tracking Report and reprocess unsigned orders as needed.
• Date stamp documents and ensure scanning within 24 hours.
• Handle faxing of discharge/transfer summaries and episode details to physicians.
• Assist with ADR preparation and maintain HCHB and billing systems.
• Complete End of Period claim workflow and coordinate with administrative team on billing requirements.
• Adhere to HIPAA and Privacy Program and Employee Compliance Program.
• Manage incoming calls, route to staff, and maintain phone roster; process mail and supplies.

Kenntnisse

Problem solving

Medicare guidelines

Customer service

Organizational skills

Written and oral communication

Diversity awareness

Ausbildung

High school diploma

Jobbeschreibung

CenterWell Home Health seeks a Branch Coordinator to provide clerical support for the branch medical records and billing department. You will coordinate telephone communications, manage supplies and mail, and process accounts payable.

Additional duties may be assigned based on branch census. You will handle patient assessment packets, orders, and 485s, ensure timely scanning, and support billing workflows while upholding HIPAA and agency policies.