Healthcare Billing & Office Manager

Apploi; Middle River (MD); On-site; USD 59,000 - 72,000; Full time

Job summary

Oakwood Care Center in Middle River, MD is seeking a detail-oriented Business Office Manager to oversee daily business office operations for a skilled nursing facility. You will manage resident accounts, billing, and financial records with accuracy and discretion, ensuring regulatory compliance.

The role emphasizes collaboration with leadership, residents, families, and outside agencies, requiring strong organizational and communication skills.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Healthcare office experience preferred.
• Experience with Medicare/Medicaid billing and resident accounts preferred.
• Strong Excel and Office software skills.
• Attention to detail and confidentiality required.
• Ability to communicate clearly with residents, families, and staff.
• Ability to manage multiple priorities and deadlines.
• Ability to work independently and as part of a team.

Responsibilities

• Oversee resident billing, insurance claims, Medicare/Medicaid billing and private-pay accounts.
• Maintain accurate resident financial records and process payments.
• Monitor accounts payable/receivable and maintain documentation.
• Verify coverage and coordinate with departments on payer information.
• Prepare routine financial reports and reconciliations for leadership.
• Maintain compliant, confidential financial records per regulations.
• Communicate billing questions and statements to residents and families.

Skills

Healthcare office ops

Billing & collections

Financial recordkeeping

MS Excel

Attention to detail

Communication

Discretion

Time management

Team collaboration

Education

High school diploma or equivalent

Associate degree preferred

Tools

Excel

Billing software

Microsoft Office

Job description

Oakwood Care Center in Middle River, MD is seeking a detail-oriented Business Office Manager to oversee daily business office operations for a skilled nursing facility. You will manage resident accounts, billing, and financial records with accuracy and discretion, ensuring regulatory compliance.

The role emphasizes collaboration with leadership, residents, families, and outside agencies, requiring strong organizational and communication skills.