Healthcare Billing & EHR Applications Analyst

USA102 Nordic Consulting Partners, Inc.; United States; Remote; USD 55,000 - 80,000; Full time

Job summary

Nordic Global is seeking an experienced Professional Billing Application Analyst I to provide frontline support for clinical and business applications within Managed Services. This role suits recent entrants with healthcare IT certifications or preliminary experience and offers growth in a healthcare IT environment.

You will handle support requests, maintain documentation, and collaborate with vendors and team members while advancing your skills in EHR applications and healthcare billing.

Qualifications

• Post-secondary education or equivalent experience.
• Strong understanding of healthcare revenue cycle workflows and prior experience in healthcare billing.
• Certification in relevant EHR application(s) required or must be certified in relevant EHR application module(s) within 4 months.
• Must demonstrate and embody Nordic’s maxims.
• Ability to apply problem solving skills.
• Excellent communication skills, written and verbal.
• Proficient with Microsoft Office applications.
• Strong attention to detail and ability to organize.
• Must be able to work independently, as well as within a team environment.
• Customer service experience and prior knowledge and experience in Healthcare IT and ITIL processes, preferred.
• Comfortable identifying and advocating for process improvements and willingness to lead improvement efforts.

Responsibilities

• Respond to application support requests and document resolutions.
• Collaborate with vendors and team members to ensure issue closure.
• Translate customer needs into detailed requirements and manage change control policies.
• Maintain up-to-date documentation in ticketing systems and provide client updates.
• Participate in projects and support multiple clients and priorities.

Skills

Revenue cycle

Healthcare IT

ITIL processes

Customer service

Communication skills

Education

Post-secondary education or equivalent experience

Tools

Microsoft Office

Job description

Nordic Global is seeking an experienced Professional Billing Application Analyst I to provide frontline support for clinical and business applications within Managed Services. This role suits recent entrants with healthcare IT certifications or preliminary experience and offers growth in a healthcare IT environment.

You will handle support requests, maintain documentation, and collaborate with vendors and team members while advancing your skills in EHR applications and healthcare billing.