Healthcare AR Coordinator - Billing & Collections

In Touch Pharmaceuticals; Valparaiso (IN); On-site; USD 50,000 - 65,000; Full time

Job summary

In Touch Pharmaceuticals in Valparaiso, IN is seeking an Accounts Receivable Coordinator to manage billing, payment posting, and collections for long-term care pharmacy clients. You will collaborate with facility staff and payers to resolve discrepancies and maintain accurate aging reports, supporting month-end closes to ensure healthy cash flow.

The role requires attention to detail, multi-tasking, and strong communication and problem-solving skills, with knowledge of Medicare Part D and

Qualifications

• High school diploma or equivalent required.
• Experience in accounts receivable, collections, and cash application preferred.
• Strong understanding of Medicare Part D, Medicaid, and commercial insurance is a plus.
• Proficient with MS Office (Excel, Word, Outlook) and financial software/ERP systems.
• Knowledge of debt collection laws (FDCPA) a plus.
• Ability to multi-task while maintaining attention to details and deadlines.
• Excellent communication, problem-solving, and follow-up skills.

Responsibilities

• Process, monitor, and reconcile all incoming payments from facilities, insurance carriers, and private pay sources.
• Maintain accurate aging reports and follow up on outstanding balances.
• Investigate and resolve payment discrepancies, denials, and short pays.
• Partner with Billing to prepare and distribute monthly statements to facilities and private payers.
• Serve as primary contact for billing inquiries from facilities, residents’ families, and insurers.
• Provide clear explanations of charges, payment expectations, and account status.
• Build relationships with facility administrators and business office managers.
• Prepare and maintain A/R reports, aging summaries, and collection activity.
• Assist with month-end close activities related to receivables.
• Support audits and requests for financial information.
• Identify trends in denials, delays, or issues and recommend process improvements.

Skills

Accounts receivable

Cash application

Collections

Medicare Part D

FDCPA

MS Office

ERP systems

Communication

Attention to detail

Multi-tasking

Education

High school diploma or equivalent

Tools

ERP systems

Financial software

Job description

In Touch Pharmaceuticals in Valparaiso, IN is seeking an Accounts Receivable Coordinator to manage billing, payment posting, and collections for long-term care pharmacy clients. You will collaborate with facility staff and payers to resolve discrepancies and maintain accurate aging reports, supporting month-end closes to ensure healthy cash flow.

The role requires attention to detail, multi-tasking, and strong communication and problem-solving skills, with knowledge of Medicare Part D and