Healthcare Apps Analyst I — Hybrid, QA & Support

Mass General Brigham; Somerville (MA); Hybrid; USD 63,000 - 90,000; Full time

Job summary

Mass General Brigham is seeking a Software Applications Analyst to support the design, development, testing, deployment, training, and ongoing maintenance of software applications for our Clinical, Research, and Operations partners. The role emphasizes QA, end-user training, and ongoing support within a healthcare IT environment.

The position is located in Somerville/Boston with a hybrid schedule (onsite and remote days) and requires a Bachelor's degree in Computer Science or related field, plus

Qualifications

• Bachelor's degree in computer science or related field.
• 0–1 year IT experience, ideally in healthcare IT.
• Ability to document workflows and business processes.
• Strong interpersonal and communication skills.
• Knowledge of Microsoft Office 365.

Responsibilities

• Review system requirements, test and implement software solutions.
• Develop test plans and perform QA tasks.
• Train end users and create end-user documentation.
• Provide ongoing application support and issue resolution.
• Run reports and manage data updates.
• Participate in regular team meetings.

Skills

Software development

Software support

Documentation of workflows

Problem solving

Interpersonal communication

Education

Bachelor's Degree Computer Science or Related Field

Tools

Microsoft Office 365

Job description

Mass General Brigham is seeking a Software Applications Analyst to support the design, development, testing, deployment, training, and ongoing maintenance of software applications for our Clinical, Research, and Operations partners. The role emphasizes QA, end-user training, and ongoing support within a healthcare IT environment.

The position is located in Somerville/Boston with a hybrid schedule (onsite and remote days) and requires a Bachelor's degree in Computer Science or related field, plus