Applications Analyst I

The General Hospital Corporation; Somerville (MA); Hybrid; USD 63,000 - 90,000; Full time

Benefits offered by this job

Hybrid working model

Job summary

Mass General Brigham Incorporated seeks a Software Applications Analyst to support design, testing, deployment, and ongoing maintenance of software used by clinical, research, and operations teams. The role partners with MGB researchers and operations to translate requirements into actionable software solutions.

You will review system requirements, develop test plans, train end users, provide ongoing support, and run reports.

Qualifications

• Bachelor's Degree in Computer Science or related field required.
• Experience can be accepted in lieu of a degree.
• 0–1 year IT experience, ideally in healthcare IT.
• Ability to document workflows and translate requirements.

Responsibilities

• Review system requirements, test, debug, and implement software solutions.
• Develop and execute test plans and QA tasks.
• Train end users and create end-user documentation.
• Provide ongoing application support and issue resolution.
• Run reports, update tables, and handle software operations.
• Participate in regular team meetings.

Skills

Communication

Documentation

Problem solving

Education

Bachelor's Degree in Computer Science or related field

Tools

Microsoft Office 365

Job description

Job Summary

While the MGH Digital Solutions Delivery team supports the safe implementation and ongoing support of new and existing technology products used by MGB Research and Operations partners. This role is responsible for defining, approving, deploying, and supporting unique technology requests from clinical and research groups. The Software Applications Analyst provides design, development, testing, implementation, training, and ongoing maintenance for software applications.

Essential Functions

• Review system requirements and business processes; test, debug, and implement software solutions.
• Develop and execute test plans and perform software quality assurance tasks.
• Train end users on software applications and develop end-user documentation.
• Provide ongoing application support by identifying and resolving issues.
• Run reports, update tables, and complete tasks associated with ongoing software operations.
• Participate in regular team meetings to discuss activities, issues, and updates.

Qualifications

Education

• Bachelor's Degree Computer Science or Related Field of Study required
• Experience can be accepted in lieu of a degree

Experience

• 0-1 year of IT experience, ideally in healthcare IT environment required

Knowledge, Skills and Abilities

• Experience in the development, support, or operation of software applications, preferably in a healthcare setting.
• Ability to document workflows and business processes.
• Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
• Ability to translate high-level ideas into detailed, documented technical requirements.
• Problem-solving skills.
• Knowledge of Microsoft Office 365 and other popular office productivity solutions.

Additional Job Details (if applicable)

• Hybrid Working Model
• M-F Eastern Business Hours required
• A quiet, secure, compliant workspace is required for remote workdays, and will be viewed and confirmed via Microsoft Teams Video on day 1 for all remote and/or hybrid hires
• MGB will ensure that candidates have a HIPAA-compliant workspace (a dedicated, private workspace that is free from distraction and separate from others. Free of dependent care)
• 4x monthly at Assembly Row , Somerville, MA required with some days at Mass General Hospital in Boston, MA // Must be flexible for onsite meetings, business needs, projects and team or stakeholder meetings onsite
• Remote Type
• Hybrid
• Work Location
• 399 Revolution Drive
• Scheduled Weekly Hours
• 40
• Employee Type
• Regular
• Work Shift
• Day (United States of America)

Pay Range $62,836.80 - $89,762.40/Annual

Grade 5

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-