Healthcare Applications Analyst I

RWJBarnabas Health; Short Hills (NJ); On-site; USD 83,000 - 117,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Retirement Plans

Tuition Reimbursement

Wellness Programs

Partner Discounts

Job summary

RWJBarnabas Health is seeking an Application Analyst I to support the design, build, configuration, testing, and ongoing support of healthcare applications across the health system.

Under guidance from senior analysts, you will assist with application build, workflow configuration, testing, issue resolution, documentation, and go-live activities while gaining hands‑on experience in healthcare technology and system implementations.

Qualifications

• Associate’s degree with 2+ years of relevant work experience.
• Ability to perform assigned application work under guidance of senior analysts and leadership.
• Basic understanding of application support, system configuration, testing, troubleshooting, or related technology processes.
• Strong critical thinking and problem‑solving skills.
• Strong organizational skills and attention to detail.
• Ability to manage assigned tasks and meet established deadlines.
• Strong verbal and written communication skills.
• Ability to learn new software, applications, workflows, and operational processes.
• Applicable application certification as required for the assigned application.
• Ability to maintain required certification through New Version Training (NVT), as applicable.

Responsibilities

• Support design and build for assigned workflows, configurations, screens, templates, and data fields.
• Participate in workflow review sessions with Operations and application team members.
• Follow established application build standards and best practices.
• Participate in unit, application, integrated, upgrade, and enhancement testing.
• Execute test scripts and document results, issues and troubleshooting outcomes.
• Provide basic application troubleshooting and escalate complex issues to senior analysts or leadership.
• Support application implementations, go-lives, post-go-live activities, and on‑call coverage.
• Manage assigned incidents, requests, and enhancement tickets with timely customer updates.
• Document system modifications, workflow changes, decisions, risks, issues, and resolutions.
• Follow change control, issue tracking, and escalation processes.
• Assist with future‑state workflows, training curriculum reviews, change readiness documentation, and process improvement activities.

Skills

Application support

System configuration

Testing

Troubleshooting

Workflow knowledge

Communication skills

Problem solving

Time management

Documentation

Education

Associate's degree with 2+ years experience

Bachelor’s degree or equivalent experience

Job description

RWJBarnabas Health is seeking an Application Analyst I to support the design, build, configuration, testing, and ongoing support of healthcare applications across the health system.

Under guidance from senior analysts, you will assist with application build, workflow configuration, testing, issue resolution, documentation, and go-live activities while gaining hands‑on experience in healthcare technology and system implementations.