Application Analyst I

RWJBarnabas Health; Short Hills (NJ); On-site; USD 83,000 - 117,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Retirement Plans

Tuition Reimbursement

Wellness Programs

Partner Discounts

Job summary

RWJBarnabas Health is seeking an Application Analyst I to support the design, build, configuration, testing, and ongoing support of healthcare applications across the health system.

Under guidance from senior analysts, you will assist with application build, workflow configuration, testing, issue resolution, documentation, and go-live activities while gaining hands‑on experience in healthcare technology and system implementations.

Qualifications

• Associate’s degree with 2+ years of relevant work experience.
• Ability to perform assigned application work under guidance of senior analysts and leadership.
• Basic understanding of application support, system configuration, testing, troubleshooting, or related technology processes.
• Strong critical thinking and problem‑solving skills.
• Strong organizational skills and attention to detail.
• Ability to manage assigned tasks and meet established deadlines.
• Strong verbal and written communication skills.
• Ability to learn new software, applications, workflows, and operational processes.
• Applicable application certification as required for the assigned application.
• Ability to maintain required certification through New Version Training (NVT), as applicable.

Responsibilities

• Support design and build for assigned workflows, configurations, screens, templates, and data fields.
• Participate in workflow review sessions with Operations and application team members.
• Follow established application build standards and best practices.
• Participate in unit, application, integrated, upgrade, and enhancement testing.
• Execute test scripts and document results, issues and troubleshooting outcomes.
• Provide basic application troubleshooting and escalate complex issues to senior analysts or leadership.
• Support application implementations, go-lives, post-go-live activities, and on‑call coverage.
• Manage assigned incidents, requests, and enhancement tickets with timely customer updates.
• Document system modifications, workflow changes, decisions, risks, issues, and resolutions.
• Follow change control, issue tracking, and escalation processes.
• Assist with future‑state workflows, training curriculum reviews, change readiness documentation, and process improvement activities.

Skills

Application support

System configuration

Testing

Troubleshooting

Workflow knowledge

Communication skills

Problem solving

Time management

Documentation

Education

Associate's degree with 2+ years experience

Bachelor’s degree or equivalent experience

Job description

Job Title: Application Analyst I

Location: SBC Corporation

Department Name: ITS Business Intelligence

Req #: 0000261664

Status: Salaried

Shift: Day

Pay Range: $83,156.00 - $117,458.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Summary:

The Application Analyst I supports the design, build, configuration, testing, implementation, and ongoing support of assigned healthcare applications across RWJBarnabas Health.

Working under the guidance of senior analysts and leadership, the Application Analyst I assists with application build, workflow configuration, testing, issue resolution, documentation, go-live activities, and ongoing operational support. This position is an opportunity to develop application expertise while gaining hands‑on experience with healthcare technology, workflows, and system implementations.

As an Application Analyst I, a typical day may include:

• Supporting application design and build for assigned workflows, configurations, screens, templates, and data fields

• Participating in workflow review sessions with Operations and application team members to understand business needs

• Following established application build standards and best practices

• Participating in unit, application, integrated, upgrade, and enhancement testing

• Executing test scripts and documenting results, issues, and troubleshooting outcomes

• Providing basic application troubleshooting and escalating complex issues to senior analysts or leadership

• Supporting application implementations, go-lives, post-go-live activities, and on‑call coverage

• Managing assigned incidents, requests, and enhancement tickets while providing timely customer updates

• Documenting system modifications, workflow changes, decisions, risks, issues, and resolutions

• Following established change control, issue tracking, and escalation processes

• Assisting with future‑state workflows, training curriculum reviews, change readiness documentation, and process improvement activities

This Role Might Be For You If

• You are interested in developing your career in healthcare applications or healthcare IT

• You have some experience with application support, system build, healthcare technology, or operational workflows

• You enjoy learning new applications, systems, and workflows

• You like troubleshooting problems and determining how technology can support operational needs

• You are detail‑oriented and comfortable working within established processes and standards

• You communicate effectively with customers, operational teams, technical teams, and senior analysts

• You enjoy working in a collaborative environment where you can learn from more experienced application analysts

To Be Considered for the Application Analyst I position, you must have:

• Associate’s degree with 2+ years of relevant work experience

• Ability to perform assigned application work under the guidance of senior analysts and leadership

• Basic understanding of application support, system configuration, testing, troubleshooting, or related technology processes

• Strong critical thinking and problem‑solving skills

• Strong organizational skills and attention to detail

• Ability to manage assigned tasks and meet established deadlines

• Strong verbal and written communication skills

• Ability and willingness to learn new software, applications, workflows, and operational processes

• Applicable application certification as required for the assigned application

• Ability to maintain required certification through New Version Training (NVT), as applicable

Preferred Qualifications

• Bachelor’s degree or equivalent relevant work experience

• 0 to 2 years of application, system build, application support, healthcare IT, or related experience

• Exposure to the assigned customer base, operational workflows, or application support processes

• Experience with healthcare clinical or financial systems

• Knowledge of current clinical or financial workflows and processes

• Experience with application testing, ticket management, change control, or go‑live support

• Clinical licensure when applicable to the assigned application

Why You'll Love Working With Us

At RWJBarnabas Health, our market‑competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)

• Medical and Prescription Drug Insurance

• Dental and Vision Insurance

• Retirement Plans

• Short & Long Term Disability

• Life & Accidental Death Insurance

• Tuition Reimbursement

• Health Care/Dependent Care Flexible Spending Accounts

• Wellness Programs

• Voluntary Benefits (e.g., Pet Insurance)

• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient‑centered, high‑quality academic medicine in a compassionate and equitable manner, while delivering a best‑in‑class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high‑quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey, whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer