Healthcare Admissions Support Specialist

Sonoma Post Acute; Sonoma (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Sonoma Post Acute seeks an Admissions Assistant to support the Admissions Coordinator and welcome new residents and families in Sonoma, California. You will coordinate admissions, verify documentation, and liaise with hospitals and referral sources to promote a smooth transition.

You will handle insurance verifications, maintain accurate records, and assist with tours and information for prospective residents, ensuring compassionate, compliant service and collaboration with nursing and

Qualifications

• Prior experience in admissions, healthcare, or long-term care strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication

Interpersonal Skills

Customer Service

Organization

Tools

Microsoft Office

EHR systems

Job description

Sonoma Post Acute seeks an Admissions Assistant to support the Admissions Coordinator and welcome new residents and families in Sonoma, California. You will coordinate admissions, verify documentation, and liaise with hospitals and referral sources to promote a smooth transition.

You will handle insurance verifications, maintain accurate records, and assist with tours and information for prospective residents, ensuring compassionate, compliant service and collaboration with nursing and