Care Admissions Concierge

Sage Creek Post-Acute in; Las Vegas (NV); On-site; USD 42,000 - 50,000; Full time

Job summary

Sage Creek Post-Acute is seeking an Admissions Assistant to warmly welcome residents and families and to support the Admissions Coordinator in a healthcare setting.

You will serve as the first point of contact for referrals, coordinate admissions, verify insurance, maintain compliant records, and collaborate with nursing, social work, and admin staff to ensure a smooth transition for new residents.

Qualifications

• Experience in admissions, healthcare, or long-term care preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Serve as the first contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments.
• Maintain accurate records per federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing, social services, and admin staff for seamless admissions.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely transfers.
• Support marketing and outreach efforts as needed.

Skills

Communication

Interpersonal skills

Customer service

Attention to detail

Education

Healthcare admissions experience

Tools

Microsoft Office

EHR systems

Job description

Sage Creek Post-Acute is seeking an Admissions Assistant to warmly welcome residents and families and to support the Admissions Coordinator in a healthcare setting.

You will serve as the first point of contact for referrals, coordinate admissions, verify insurance, maintain compliant records, and collaborate with nursing, social work, and admin staff to ensure a smooth transition for new residents.