Healthcare Admissions Coordinator

Sierra Health + Wellness; Sacramento (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Sierra Health + Wellness is seeking an Admissions representative to manage admissions across all programs and serve as the primary contact for potential clients and referring parties. You will deliver excellent customer service, collect and enter client information into databases, and collaborate with staff to maximize referral success.

In this role you will build professional relationships, understand program eligibility, and track referrals while supporting the billing process and patient

Qualifications

• Possess High School diploma or GED equivalent.
• Familiar with HIPAA/client confidentiality and personal rights.
• Possess CPR/First Aid certification.
• Current TB test and health screen.
• Associate’s degree or bachelor’s degree in a related field (preferred).
• Three to five years of experience in an admissions role (preferred).

Responsibilities

• Establish and maintain trusting and professional relationships with referring parties.
• Enter client data into facility client databases; maintain accurate databases of patients as they are admitted, discharged, transferred, or moved to other levels of care.
• Engage with referring parties in a professional and collaborative manner to understand referring parties’ needs, being aware that many referring parties call to transfer clients to other programs or seek additional help for clients in need of multiple services.
• Be fully aware of all facility programs, their eligibility requirements, competencies, and strengths
• Track referrals daily and provide weekly and monthly updates to department director
• Follow up with clients who have not successfully connected to services
• Conduct wellness checks for clients at 30/60/90-day anniversaries of completion
• Accurately processes patient payments and notifies billing office of payments to ensure proper account credit.
• Performs other duties as assigned

Skills

Verbal & written communication

Interpersonal skills

Customer service

Microsoft Office

Organization

Independent work

Education

High School diploma or GED

CPR/First Aid

Tools

Microsoft Office Suite

Job description

Sierra Health + Wellness is seeking an Admissions representative to manage admissions across all programs and serve as the primary contact for potential clients and referring parties. You will deliver excellent customer service, collect and enter client information into databases, and collaborate with staff to maximize referral success.

In this role you will build professional relationships, understand program eligibility, and track referrals while supporting the billing process and patient