Resident Admissions & Care Liaison

Mercednursinghcc; Merced (CA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Merced Nursing & Rehabilitation Center and La Sierra Care Center are seeking a Full-time Admissions Coordinator to efficiently admit residents according to policy, ensuring accuracy and compassionate service. The role collaborates with the Administrator, Marketing Director, and nursing staff to manage beds, admissions records, and tours.

The candidate will maintain admissions documentation, communicate clearly with residents and families, and ensure compliance with HIPAA and regulatory

Qualifications

• High school diploma or GED.
• Some college advertising, marketing or business courses helpful.
• 1 year experience preferably in a long term care environment.
• Must be able to read, write, speak, and understand the English language.
• Must be accurate with details regarding residents medical records.

Responsibilities

• Build admissions packets and maintain bed availability records.
• Interview residents/guardians and obtain required admissions information and signatures.
• Notify nursing when resident arrives and escort to room.
• Support resident admission orientation and 100% packet sign-ins.
• Provide excellent customer service to potential residents and families.
• Conduct facility tours in a professional manner.
• Update CRM (Point Click Care) with admissions information daily.
• Respond to referrals within 15 minutes of receipt.
• Maintain confidentiality of resident records under HIPAA.

Skills

English proficiency

Customer service

Organization

Education

High School Diploma or GED

Some college courses (advertising/marketing/business)

Job description

Merced Nursing & Rehabilitation Center and La Sierra Care Center are seeking a Full-time Admissions Coordinator to efficiently admit residents according to policy, ensuring accuracy and compassionate service. The role collaborates with the Administrator, Marketing Director, and nursing staff to manage beds, admissions records, and tours.

The candidate will maintain admissions documentation, communicate clearly with residents and families, and ensure compliance with HIPAA and regulatory