Admissions Coordinator: Healthcare Referrals & Client Care

Sierra-Health-and-Wellness-1; Sacramento (CA); On-site; USD 42,000 - 63,000; Full time

Job summary

Sierra Health and Wellness is seeking an Admissions Representative to handle admissions across programs, act as the first contact for clients and referring parties, and deliver excellent service. You will maintain patient records, understand program eligibility, and collaborate with facility staff to optimize referrals.

The role requires strong communication, organizational skills, and the ability to work independently in an office and health care setting.

Qualifications

• Verbal and written communication skills required.
• Interpersonal and customer service skills essential.
• HIPAA familiarity and patient confidentiality awareness preferred.

Responsibilities

• Enter client data into facility databases and maintain accurate records.
• Track referrals daily and provide updates to department director.
• Follow up with clients who have not connected to services.
• Conduct wellness checks at 30/60/90 days after completion.
• Process patient payments and notify billing for proper credit.

Skills

Verbal written communication

Interpersonal skills

Customer service

Organizational skills

Independent work

Education

High School diploma or GED

Associate/Bachelor in related field (preferred)

Tools

Microsoft Office Suite

Job description

Sierra Health and Wellness is seeking an Admissions Representative to handle admissions across programs, act as the first contact for clients and referring parties, and deliver excellent service. You will maintain patient records, understand program eligibility, and collaborate with facility staff to optimize referrals.

The role requires strong communication, organizational skills, and the ability to work independently in an office and health care setting.