Healthcare Administrative Specialist

UNC Health Care; Eastowne (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health Care in Chapel Hill, NC, is seeking an administrative representative to provide high-level office support with autonomy. You will handle scheduling, patient check-ins, insurance verification, and PHI protection while adhering to policies and HIPAA guidelines.

The role requires strong customer service, Microsoft Office proficiency, and the ability to balance cash and reconcile statements. Familiarity with scheduling systems and documentation is preferred for efficient clinic operations.

Qualifications

• Customer-focused approach to serve patients, visitors, and staff.
• Strong communication skills and ability to explain information clearly.
• Proficiency with office procedures, scheduling, and HIPAA compliance.

Responsibilities

• Interact with patients, visitors, and staff while following UNC Health policies and HIPAA guidelines.
• Schedule and reschedule appointments, check in/out, collect payments, and balance cash drawer while ensuring revenue-cycle compliance.
• Verify demographics and insurance, scan cards, collect signatures, and protect PHI.
• Perform complex scheduling when needed and coordinate referrals and orders.
• Handle calls and messages, attend meetings, and assist with special administrative projects.

Skills

Customer Focus

Communication

Office software proficiency

Problem solving

Education

High school diploma or GED

Bachelor's degree (if applicable)

Associate's degree (if applicable)

Tools

Microsoft Office

Job description

UNC Health Care in Chapel Hill, NC, is seeking an administrative representative to provide high-level office support with autonomy. You will handle scheduling, patient check-ins, insurance verification, and PHI protection while adhering to policies and HIPAA guidelines.

The role requires strong customer service, Microsoft Office proficiency, and the ability to balance cash and reconcile statements. Familiarity with scheduling systems and documentation is preferred for efficient clinic operations.