Healthcare Administrative Specialist

Augusta University; Augusta (GA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Paid vacation

Sick leave

Paid holidays

Tuition assistance

Job summary

Augusta University is accepting applications for an administrative support role in the Medical College of Georgia. The position involves handling phones, coordinating patient appointments, processing paperwork for FMLA and disability, and providing scheduling support across the department.

Responsibilities include meeting coordination, keeping calendars, and assisting with travel and forms. A minimum of an associate's degree or a high school diploma with 3+ years of office experience is

Qualifications

• Associate's degree from an accredited college or university.
• OR High School Diploma, GED, or equivalent with a minimum of three years of progressively responsible office support experience.
• Experience in a medical office is preferred.

Responsibilities

• Answer all incoming phone calls; relay messages to providers; route callers to appropriate areas (patient service center, radiology, etc.).
• Coordinate patient appointment times with scheduling; contact patients and referring physician offices with test results, visit notes; assist with patient paperwork for FMLA, return to work, disability, etc.; call patients before clinic visits to confirm appointments and remind them of needed paperwork or pre-visit testing; manage clinic scheduling processes.
• Provide backup administrative support for all department sections as requested.
• Coordinate/assist with fellowship program(s) and special events; assist with grant funder or research oversight visits; clerkship coverage; building liaison with facilities/security.

Skills

Organizational skills

Interpersonal skills

Customer service

Written communication

Verbal communication

Attention to detail

Multi-tasking

Teamwork

Education

Associate's degree

High School Diploma or GED

Job description

Augusta University is accepting applications for an administrative support role in the Medical College of Georgia. The position involves handling phones, coordinating patient appointments, processing paperwork for FMLA and disability, and providing scheduling support across the department.

Responsibilities include meeting coordination, keeping calendars, and assisting with travel and forms. A minimum of an associate's degree or a high school diploma with 3+ years of office experience is