Office Specialist Surgical Oncology

University System of Georgia; Georgia; On-site; USD 47,427,000 - 56,906,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

13 paid holidays

Job summary

Augusta University is seeking an Administrative Support professional to provide comprehensive administrative, operational, and patient‑care support for the Division of Surgical Oncology. Responsibilities include calendar management, travel arrangements, expense reporting, and clerical coordination across faculty and APPs.

The role requires ensuring confidentiality, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• Associate's degree or High School Diploma/GED with 3+ years of progressively responsible office support experience.
• Must maintain confidentiality and demonstrate excellent interpersonal, written, and verbal communication skills.
• Proficiency in Microsoft Office and other computer software/databases; detail‑oriented with strong organizational and multitasking abilities.

Responsibilities

• Maintain clinic, travel, conference, leave, and on‑call calendars for faculty and APPs.
• Enter faculty and APP time and call schedules in QGenda.
• Coordinate travel arrangements and reimbursements for meetings and conferences.
• Maintain expense reports and order divisional supplies; sort and distribute mail.
• Answer phones, triage patient calls, prepare clinic cancellations and schedules, assist with patient scheduling.

Skills

Confidentiality

Interpersonal skills

Written communication

Verbal communication

Microsoft Office

Organization

Education

Associate's degree

High School Diploma/GED

Tools

QGenda

Job description

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real‑world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

College/Department Information

The Medical College of Georgia (MCG) is one of the nation's largest medical schools by class size, with 304 students per class. The MCG educational experience is anchored by the main campus in Augusta, with regional clinical campuses for third- and fourth-year students across the state, and two four‑year campuses located in Athens (in partnership with the University of Georgia) and in Savannah (in partnership with Georgia Southern University). MCG's expanding partnerships with physicians and hospitals across Georgia currently provide more than 350 sites where students can experience the full spectrum of medicine, from complex care hospitals to small‑town solo practices. MCG and its teaching hospitals also provide postgraduate education to approximately 575 residents and fellows in 50 different Accreditation Council for Graduate Medical Education‑approved programs. Our researchers and clinicians focus on what most impacts the health of Georgia's and America's children and adults, including cardiovascular biology and disease, cancer, neurosciences and behavioral sciences, public and preventive health, regenerative and reparative medicine, personalized medicine and genomics. Our physician faculty also share their expertise with physicians and patients at about 100 clinics and hospitals statewide.

Job Summary

Under minimal supervision, this position provides administrative, operational, and patient‑care support for the Division of Surgical Oncology. The incumbent performs routine and moderately complex office and clerical duties requiring independent research, sound judgment, and detailed knowledge of departmental and institutional policies and procedures. Responsibilities include maintaining clinic, travel, conference, leave, and on‑call calendars for Surgical Oncology faculty and advanced practice providers; entering faculty and APP time and call schedules in QGenda; coordinating travel arrangements and reimbursements; maintaining expense reports; ordering divisional supplies; and sorting and distributing mail. The position also supports clinical operations by answering and triaging patient calls, preparing clinic cancellations for approval, maintaining clinic schedules and referral information, assisting with patient scheduling, and distributing clinical notes to referring physicians. Additional duties may include maintaining departmental databases, records, and files; collecting and interpreting information for reports; assisting with budget monitoring; and serving in a lead capacity for Office Associates and Office Assistants.

Responsibilities

The responsibilities include, but are not limited to:

Administrative Support

• Calendar maintenance for all vascular surgeons - includes Clinic calendar, Travel calendar,
• Conference calendar and leave calendar.
• QGenda time entry for all faculty and APPs.
• Enter call schedule in QGenda for faculty and APPs.

Daily Operations

• Coordinate travel arrangements and reimbursements for all meetings and conferences for all faculty and APPs.
• Maintain expense reports for all faculty.
• Order supplies for division.
• Sort and distribute mail for faculty and APPs.

Patient Care

• Answer phones and triage patient calls.
• Prepare clinic cancellations for approval.
• Prepare clinic schedules and referral information.
• Assist in patient scheduling.
• Distribute clinical notes to referring physicians.

Other

• Perform all other related duties as assigned.

Required Qualifications

Associate's degree from an accredited college or university in a related field.

OR

High School Diploma/GED from a recognized State or Federal accrediting organization with a minimum of three years of progressively responsible office support experience.

Knowledge, Skills, & Abilities

Ability to maintain confidentiality

Excellent interpersonal, written and verbal communication skills

Proficient in Microsoft Office and other computer software/databases

Detail-oriented with strong organizational, prioritization and multi-tasking skills

Shift/Salary/Benefits

Shift: Days/M-F

Pay Band: B3

Salary Range: $16.54/hourly - $19.86/hourly

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.

Recruitment Period: 9/29/26 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post‑secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer‑friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family‑centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco‑free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.