Healthcare Administrative Operations Manager

Prince William County; Virginia (MN); On-site; USD 66,000 - 120,000; Full time

Benefits offered by this job

Retirement benefits (VRS)

Paid leave and holidays

Health, dental, vision plans

Life Insurance

Employee Assistance Program

Job summary

Prince William County Government seeks a Business Services Analyst to lead the Same Day ACCESS Administrative Team, coordinating daily operations and staff coverage to ensure high-quality service delivery. The role includes monitoring performance measures and driving process improvements within the ACCESS program.

The position emphasizes recruitment and training coordination for administrative staff, promoting a mission-driven environment and opportunities for leadership growth in behavioral

Qualifications

• High school diploma or GED is required.
• 4 years of experience in an administrative role in healthcare operations.
• 1 year of experience supervising professional administrative staff.

Responsibilities

• Provide administrative leadership and operational oversight to the Same Day ACCESS Administrative Team.
• Manage daily operations, coordinate staff coverage, oversee workflow and set performance expectations.
• Monitor ACCESS performance measures and evaluate procedures for compliance with DBHDS and agency requirements.
• Lead quality improvement initiatives and coordinate recruitment, onboarding, and training for administrative staff.

Skills

Administrative leadership

Operations management

Staff supervision

Microsoft Office

EHR systems

DBHDS compliance

Education

High school diploma or GED

Tools

Microsoft Office Suite

Outlook

Excel

Word

Teams

OneDrive

SharePoint

Job description

Prince William County Government seeks a Business Services Analyst to lead the Same Day ACCESS Administrative Team, coordinating daily operations and staff coverage to ensure high-quality service delivery. The role includes monitoring performance measures and driving process improvements within the ACCESS program.

The position emphasizes recruitment and training coordination for administrative staff, promoting a mission-driven environment and opportunities for leadership growth in behavioral