Healthcare Administrative Coordinator

UMass Memorial Health; Hopkinton (MA); On-site; USD 24,011 - 43,215; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health in Hopkinton, MA, is seeking a Non-Exempt Medical Secretary/Administrative role with a 40-hour work week, Monday–Friday, 8:00 AM–4:30 PM. The position involves patient scheduling, registration, coordination of visits, and liaison work between patients, families, and caregivers.

A high school diploma is required, with 2 years of medical office experience preferred. Final offer may vary within the Hiring Range of $17.43–$31.37 per hour.

Qualifications

• 2 years of experience in a medical office or healthcare setting.
• Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Patient Scheduling, Registration, and Coordination across inpatient and outpatient visits.
• Communication and Customer Service: handling inquiries, greeting visitors, and acting as liaison.
• Documentation, Transcription, and Correspondence: composing and maintaining patient records in HIPAA-compliant manner.
• Meeting, Program, and Faculty Support: coordinating meetings, travel, and education programs as assigned.
• Billing and Financial Processing: collecting copayments and processing payments.
• Office and Administrative Operations: processing paperwork, maintaining confidential files, and monitoring supplies.

Skills

Customer service

Organizational skills

Communication

Confidentiality

Multitasking

EHR

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Electronic Health Records (EHR) system

Job description

UMass Memorial Health in Hopkinton, MA, is seeking a Non-Exempt Medical Secretary/Administrative role with a 40-hour work week, Monday–Friday, 8:00 AM–4:30 PM. The position involves patient scheduling, registration, coordination of visits, and liaison work between patients, families, and caregivers.

A high school diploma is required, with 2 years of medical office experience preferred. Final offer may vary within the Hiring Range of $17.43–$31.37 per hour.