Healthcare Administrative Assistant - On-Call Office Support

All Embracing Home Care; Fargo (ND); On-site; USD 38,000 - 47,000; Full time

Job summary

All Embracing Home Care in Fargo, ND is seeking an Administrative Assistant to support our local office and help ensure smooth daily operations. You will work closely with leadership, care managers, schedulers, caregivers, clients, and families.

The ideal candidate is a dependable, organized communicator who can multitask, stay calm under pressure, and provide excellent customer service in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Administrative or office experience preferred.
• Healthcare, home care, or human services experience is a plus.

Responsibilities

• Answer and direct incoming calls professionally.
• Support daily office operations, filing, data entry, and record maintenance.
• Assist with Fargo-area scheduling and caregiver coverage.
• Communicate schedule changes, call-offs, and urgent staffing needs.
• Help resolve last-minute scheduling and coverage challenges.
• Provide excellent customer service to clients, families, and caregivers.
• Assist with new-hire paperwork and onboarding.
• Maintain confidentiality and comply with HIPAA and company standards.
• Participate in an after-hours on-call rotation.

Skills

Communication

Organization

Problem-solving

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling systems

Job description

All Embracing Home Care in Fargo, ND is seeking an Administrative Assistant to support our local office and help ensure smooth daily operations. You will work closely with leadership, care managers, schedulers, caregivers, clients, and families.

The ideal candidate is a dependable, organized communicator who can multitask, stay calm under pressure, and provide excellent customer service in a fast-paced environment.