Administrative Assistant - Front Desk & Caregiver Support

Senior Helpers West Fargo; Fargo (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

6 paid holidays

401K

Medical, dental, and vision insurance

Bonus potential

Job summary

Senior Helpers West Fargo is seeking an Administrative Assistant to join our Fargo office. You will be the first point of contact, manage a multi-line phone system, greet visitors, maintain files, and support daily operations with a proactive, customer-service mindset.

Ideal candidates have 2+ years in office administration, strong MS Office skills, and a willingness to assist with caregiving support as needed. This full-time on-site role offers benefits and a collaborative team environment.

Qualifications

• Two years of office administration experience preferred.
• Professional customer service experience expected.
• Familiarity with home care industry is a plus.
• Strong attention to detail and ability to multitask.
• Proficient in Microsoft Office Suite; quick learner of new software.

Responsibilities

• Onboard applicants and ensure complete documentation in files.
• Answer, screen, and forward calls; provide basic information.
• Greet visitors and direct applicants, clients, vendors, and guests.
• Manage mail, deliveries, and general email inquiries.
• Maintain digital and physical filing systems; assist with data entry.
• Enter new hire information in applicable systems.
• Maintain caregiver files and licensure dates; ensure compliance.
• Back up scheduler and provide care to clients as needed.
• Keep reception areas tidy; handle other duties as assigned.

Skills

Office administration

Customer service

Communication skills

Multitasking

Team player

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Senior Helpers West Fargo is seeking an Administrative Assistant to join our Fargo office. You will be the first point of contact, manage a multi-line phone system, greet visitors, maintain files, and support daily operations with a proactive, customer-service mindset.

Ideal candidates have 2+ years in office administration, strong MS Office skills, and a willingness to assist with caregiving support as needed. This full-time on-site role offers benefits and a collaborative team environment.