Healthcare Administrative Assistant — Flexible Scheduling

HEALTH CONNECT AMERICA, INC; Knoxville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible scheduling

Employee Assistance Program (EAP) with

Paid time off and holidays

Medical, dental, vision insurance

Health Savings Account

Dependent Daycare FSA

Health Navigator

401(k) Retirement Plan

Benefits Hub and Tickets at Work

Job summary

Health Connect America is hiring an Administrative Assistant to keep offices running smoothly and support teams serving children, families, and communities. The role focuses on front-desk duties, file management, data entry, and coordination of meetings and onboarding.

You will assist with health record systems, support audits and compliance tasks, and help maintain a welcoming, professional environment across multiple sites.

Qualifications

• Strong organizational, time management, and customer service skills with excellent attention to detail.
• Proficiency with Microsoft Office applications and the ability to learn electronic records and database systems.
• Valid driver's license, reliable transportation, and ability to travel locally when required for business needs.

Responsibilities

• Serve as the first point of contact for visitors, clients, staff, and community partners by answering phones, responding to inquiries, and providing exceptional customer service
• Manage incoming correspondence, maintain filing systems, process documentation, and support records management to ensure accurate and organized office operations
• Perform data entry, report preparation, office supply management, and basic bookkeeping support
• Support program leadership with meeting coordination, staff onboarding activities, training logistics, and other administrative projects
• Assist with electronic health record and information management systems, including entering data, generating reports, and supporting documentation processes
• Contribute to quality assurance initiatives by assisting with chart audits, surveys, compliance-related tasks, and other operational support activities

Skills

Organizational skills

Time management

Customer service

Attention to detail

Education

High school diploma or equivalent

Associate degree in Business/Administrative Support (preferred)

Tools

Microsoft Office

Job description

Health Connect America is hiring an Administrative Assistant to keep offices running smoothly and support teams serving children, families, and communities. The role focuses on front-desk duties, file management, data entry, and coordination of meetings and onboarding.

You will assist with health record systems, support audits and compliance tasks, and help maintain a welcoming, professional environment across multiple sites.