Healthcare Administrative Assistant — 40h/wk, PTO & Benefits

Mental Health Association - Western MA; Springfield (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Paid Time Off

Family Leave

Long Term Disability

$19 - $21 an hour

Job summary

Mental Health Association - Western MA seeks an Administrative Assistant to support the management team in a residential rehabilitation setting. You will register individuals for services, manage billing data, coordinate with vendors, and maintain records in a secure electronic health system.

The role involves direct communication with clients, staff, and external partners, ensuring compliance and timely administrative tasks in a professional, organized manner.

Qualifications

• Experience in customer service, front desk coordination, and administrative support.
• Skilled in verifying insurance, billing preparation, and data entry.
• Proficient with electronic health record systems and general computer applications.

Responsibilities

• Register new individuals seeking services into the electronic health record system.
• Coordinate with vendors regarding deliveries, purchases, and maintenance.
• Schedule meetings and appointments with internal departments and external contacts.

Skills

Customer service

Front desk coordination

Administrative support

Insurance verification

Billing

Data entry

EHR systems

Organizational skills

Communication

Time management

Bilingual (English/Spanish)

Tools

Electronic Health Records (EHR)

Job description

Mental Health Association - Western MA seeks an Administrative Assistant to support the management team in a residential rehabilitation setting. You will register individuals for services, manage billing data, coordinate with vendors, and maintain records in a secure electronic health system.

The role involves direct communication with clients, staff, and external partners, ensuring compliance and timely administrative tasks in a professional, organized manner.