Healthcare Admin & Patient Relations Coordinator

UCI group; California; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Retirement savings plans

Discounts and perks

Job summary

UC Irvine's Department of Pediatrics seeks an experienced administrative coordinator to provide high-level coordination and direct support to geneticists, physicians, and counselors. You will liaison with patients and referring physicians, assisting access to services across the health system and ensuring follow-up through telephone and Epic.

The role requires strong scheduling, communication, and patient-service skills, plus experience with managed care programs and hospital information

Qualifications

• BA/BS or equivalent combination of education and experience.
• Minimum 3 years of experience in a relevant administrative role.
• Experience with managed care programs and patient referral processes.
• Proficiency with Word, Excel, Outlook and hospital information systems.

Responsibilities

• Provide high level coordination and direct support to geneticists/physicians and genetics counselors.
• Act as liaison for patients and physicians across the health system.
• Assist patients in accessing services and facilitate communication with referring physicians.
• Provide follow-up through telephone and Epic.

Skills

Complex scheduling

Written and verbal communication

Empathy with patients

Managed care programs

MS Word / Excel / Outlook

Hospital information systems

Patient service

Education

BA/BS or equivalent

Tools

EPIC

Microsoft Word

Microsoft Excel

Outlook

Job description

UC Irvine's Department of Pediatrics seeks an experienced administrative coordinator to provide high-level coordination and direct support to geneticists, physicians, and counselors. You will liaison with patients and referring physicians, assisting access to services across the health system and ensuring follow-up through telephone and Epic.

The role requires strong scheduling, communication, and patient-service skills, plus experience with managed care programs and hospital information