Healthcare Admin & Operations Coordinator

tbmentalhealth; Cleveland (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid professional development and培训

Engaged, diverse team environment

Internal advancement and cross-testing

Job summary

The Black Mental Health Corporation is seeking an Administrative Operations Coordinator to provide high-level front and back-office support across HR, compliance, operations, and internal systems. This role is essential to the daily functioning of the agency and works closely with leadership, client services, and multiple departments.

This position offers opportunities to streamline workflows, develop SOPs, and improve processes while maintaining a strong focus on HIPAA compliance and data

Qualifications

• 2+ years of experience in behavioral health or healthcare administration.
• High school diploma or equivalent; Bachelor’s degree preferred.
• Knowledge of HIPAA, medical terminology, and insurance billing basics.
• Strong organizational skills and ability to handle confidential information.

Responsibilities

• Perform clerical tasks, maintain reception area, and support internal communications.
• Maintain BambooHR, credentials, training records, and onboarding documents.
• Coordinate hiring logistics, interviews, background checks, and references.
• Ensure HIPAA-compliant email triage and digital storage practices.
• Create schedules, manage calendars, and generate operational reports.

Skills

HIPAA compliance

Attention to detail

Time management

Confidentiality

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Athena EHR

Google Workspace

MS Office

Apple/iOS devices

Job description

The Black Mental Health Corporation is seeking an Administrative Operations Coordinator to provide high-level front and back-office support across HR, compliance, operations, and internal systems. This role is essential to the daily functioning of the agency and works closely with leadership, client services, and multiple departments.

This position offers opportunities to streamline workflows, develop SOPs, and improve processes while maintaining a strong focus on HIPAA compliance and data