Operations & HR Coordinator for Mental Health

Spectrum Mental Health - The Elysian; Cleveland (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid professional development and培训

Job summary

The Black Mental Health Corporation (TBMHC) in Cleveland, OH, is seeking an Administrative Operations Coordinator to provide high-level front and back-office support across HR, compliance, and operations. You will partner with the client services coordinator, leadership, and multiple departments to keep daily operations running smoothly.

This role emphasizes creating structure, processes, and efficient workflows to support a mission-driven behavioral health agency serving diverse communities.

Qualifications

• 2+ years of experience in a behavioral health office or healthcare administrative setting.
• High school diploma or equivalent required; Bachelor’s degree preferred.
• Knowledge of medical terminology, HIPAA, and insurance billing basics.
• Strong computer skills: Google Workspace, MS Office, Athena EHR.

Responsibilities

• Perform clerical tasks: filing, scanning, data entry, photocopying, faxing.
• Maintain a clean and welcoming administrative and reception area.
• Take minutes at internal meetings and help manage agency communications.
• Coordinate hiring logistics: schedule interviews, run background checks, gather onboarding documents, and conduct reference calls.
• Manage calendars and schedule high-priority meetings for leadership.
• Create ID badges and manage onboarding workflows.
• Assist in CARF accreditation prep, internal audits, and policy updates.
• Manage shared drives and internal documentation in Google Workspace.
• Ensure HIPAA-compliant email triage and digital storage practices.

Skills

Highly organized

Time management

Attention to detail

Communication

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Google Workspace

MS Office

Athena EHR

Job description

The Black Mental Health Corporation (TBMHC) in Cleveland, OH, is seeking an Administrative Operations Coordinator to provide high-level front and back-office support across HR, compliance, and operations. You will partner with the client services coordinator, leadership, and multiple departments to keep daily operations running smoothly.

This role emphasizes creating structure, processes, and efficient workflows to support a mission-driven behavioral health agency serving diverse communities.