Healthcare Admin & Billing Support Specialist

Summit Physical Therapy; Chattanooga (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

Short-Term Disability insurance

Paid time off

6 Paid holidays

401(k) with matching

Employee discount on services &产品

Job summary

Summit Physical Therapy seeks an Administrative Assistant to support billing and administrative operations at our Chattanooga, TN office. This role assists the billing, insurance, and referrals staff and reports to the Director of Administration.

Responsibilities include processing medical record requests, verifying insurance benefits, investigating claim denials, contacting patients about balances, and maintaining accurate documentation in the EHR and internal spreadsheets.

Qualifications

• Associates degree or higher is required.
• Medical office experience preferred.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks with accuracy.
• Proficient with Microsoft 365, especially Excel.

Responsibilities

• Process incoming medical record requests.
• Verify insurance benefits and eligibility.
• Investigate insurance claim denials and billing issues.
• Contact patients about outstanding balances.
• Maintain documentation in the EHR and internal spreadsheets.

Skills

Communication

Multitasking

Problem-solving

Attention to detail

Teamwork

Independent work

Education

Associates degree or higher

Tools

Microsoft 365

Excel

Job description

Summit Physical Therapy seeks an Administrative Assistant to support billing and administrative operations at our Chattanooga, TN office. This role assists the billing, insurance, and referrals staff and reports to the Director of Administration.

Responsibilities include processing medical record requests, verifying insurance benefits, investigating claim denials, contacting patients about balances, and maintaining accurate documentation in the EHR and internal spreadsheets.